Free Return Guarantee

Free Return Guarantee – Simple Steps 

Here’s how it works:

1. Opt-In at Checkout : Add the Free Return Guarantee for just $3 when completing your purchase.

2. Request a Return : If you need to return a item, email us within 30 days of your order date.

3. Chat and Approve : We’ll confirm your return meets our checklist requirements and give you two options for your exchange. Once approved, we’ll email you a prepaid shipping label (for Australian orders only).

4. Print or Show the Label

• If you have a printer, print the label and attach it to your package.

• No printer? No problem! Show the emailed label at any Australia Post outlet, and they’ll print it for you.

Important Notes

• The prepaid label is only free if you opted for the $3 guarantee at checkout.

• If you didn’t opt-in, you won’t qualify for this option 

PLEASE NOTE THIS ITEM CANNOT BE USED FOR SALE ITEMS WHICH ARE NOT ELIGIBLE FOR RETURNS.